![]() Third parties use cookies for their purposes of displaying and measuring personalised ads, generating audience insights, and developing and improving products. This includes using first- and third-party cookies, which store or access standard device information such as a unique identifier. If you agree, we’ll also use cookies to complement your shopping experience across the Amazon stores as described in our Cookie Notice. We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements. The following video shows step by step how to make a purchase on our website.We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice. Our products can be easily ordered online. No, our test can only be performed with capillary blood. Is it also possible to take venous blood?.Cerascreen will not pay for any costs that may incur. ![]() Please consult your doctor or pharmacist. Yes, a doctor or pharmacist can also help you with the blood sampling. If your problem was not solved here, please contact us by email at Can the blood also be drawn by the doctor or pharmacist? ![]() Once the products are sent you will receive an email with your shipment number. With the payment method "online transfer" or "advance payment", depending on the bank, the registration of the payment may take a few days. If the problem is not solved, please contact us by email at When will I receive my order?Īs soon as our account has registered a receipt of payment the order will be shipped. Afterwards please click on the button Apply. Here you have the option to enter the discount code in the field provided (see picture). After agreeing to conditions of use an sale you can continue to checkout. After you have decided which products you want to order you can have them displayed in your shopping cart. Directly below the coupon code you can read for which product the code is useable. The cerascreen discount codes are usually redeemable only once and only for one specific product. In this case, you will be informed in advance by email. ![]() If your blood is clotted when it arrives at the lab, we will automatically send you a new test kit. As a result, the blood can clot and will no longer be able to be evaluated. In summer, we recommend that you hand in your blood sample directly at the post office so that it is not exposed to the heat in the mailbox. You can simply throw this into a postbox. The test kit comes with an envelope which already has a shipping label. How do I send the blood sample back to cerascreen?.Usually you will get your goods within 3-4 working days. We choose the shipping service (mail or parcel) depending on the package size. At the moment it is not possible to choose special shipping options or services. If there is no confirmation email please contact us via email at Which shipping options and services do you offer?Īll shipments are free of charge. Enter your email address and click on the button "resend confirmation instructions". If there is also no confirmation email you can request a new confirmation email. If you can't create a new account, please check your spam folder first. You can order our products without creating an account. If your problem was not solved here, please contact us by email at I did not receive a confirmation email to activate my account.įirst, please make sure that you have already created a user account with us. You can easily create a new user account. If your problem wass not solved here, please contact us via email at I cannot log in and there is no error message. To do this, go to Enter your email address with which you have registered on our website and you will automatically receive a new password. If you have forgotten your password, you can request a new password.
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